At Certified Vin Check, we are committed to providing accurate and reliable Vehicle History (VH) reports delivered directly to your email. To ensure quick delivery and data integrity, report processing starts immediately after the order is received.
⏱ Refund Window
Customers may request a refund within 20 minutes of placing the order.
After 20 minutes, the report enters the processing phase, and refunds will no longer be possible.
🚫 Non-Refundable Scenarios
Refunds will not be issued in the following cases:
More than 20 minutes have passed since the order was placed.
The Vehicle Identification Number (VIN) provided is incorrect or invalid.
The customer does not receive the report due to email delivery issues beyond our control (e.g. spam filters, incorrect email address).
The customer expected data or results outside the scope of our standard report.
The report has already been emailed to the customer.
A chargeback is initiated after the 20-minute refund window.
📩 Report Delivery Method
All VH reports are sent directly to the email address provided at checkout.
Please ensure your email address is valid and check your spam/junk folder if you don’t receive the report.
📥 How to Request a Refund (Within 20 Minutes)
To request a refund within the 20-minute window:
Email us at email@certifiedvincheck.com
Include your order number and a short explanation for the refund
Our support team will respond within 24 hours
⚠ Important Note
All refund decisions are final and subject to review by Certified Vin Check.
We reserve the right to deny refund requests that do not meet the above criteria.